Customer Testimonials
Great experience. The repairs and service went smooth.
Brought my 2024 Ram 2500 to this dealership because of serious steering concerns. The truck had excessive play in the steering, wandered on the highway, and felt loose and unstable when going over bumps.
After charging me over $300 for an inspection, I was told that the truck was perfectly fine and that this was simply how a Ram 2500 drives. I was even told that a master technician had looked it over and found nothing wrong.
Well, apparently their idea of "normal" steering includes worn-out suspension components. I eventually took the truck to an independent mechanic, who was able to identify ... Read More Google - Nov 11, 2026
I can't say enough good things about Sam! I came in looking for the right vehicle for my family's needs, and he gave me all the time I needed. He patiently showed me a range of options and helped me think it through, and in the end we found the car that made the most sense for us..
Sam looked into the car's condition, negotiated a great price for us, and true to his motto “#sampalgotyourkeys” made sure I drove off with mine that same day. He even had it washed so it looked its best! Sam ... Read More Google - Nov 9, 2026
Excellent service. Cris was amazing salesman
I had a fantastic experience with Ali Raza. Very helpful and pleasant to work with
I had a great experience buying a car at Tasca. The agent I worked with (Andrew) was excellent. Highly recommend!
Fast and friendly service
Absolutely the best mechanic shop. Excellent service, honest pricing, and outstanding professionalism. The mechanic is extremely knowledgeable, reliable, and takes the time to explain everything clearly. You can tell they genuinely care about their customers and their vehicles. Highly recommend this shop to anyone looking for a trustworthy mechanic. I wouldn’t take my vehicles anywhere else!
Great experience working with Ali Raza. Very fair and communicative. Would absolutely recommend him and Elmsford Jeep team! East and seamless!
Terrible work! We got our vehicle worse than when it went in for a covered under warranty repair! Mind you our first visit....smh
Huge thank you to Bryan, the Service Director, and Reinaldo, my Service Advisor, for going above and beyond! They kept me updated, stayed on top of everything, and made sure it all came together. Truly appreciate their great service and couldn't have asked for a better experience!
My husband and I needed a new Jeep because our previous lease was coming to an end, and we had such a wonderful experience working with Ali Raza. He is truly one of the nicest people I’ve met and made us feel comfortable and free of judgment from the start.
Ali, the manager, and the finance team were all incredibly kind, patient, and understanding. Nothing felt pushy or rushed, and they did everything they could to meet our needs. This was one of the first times I’ve walked into a car dealership and didn’t feel pressured, which ... Read More Google - Nov 3, 2026
John was a pleasure to work with Proffesional and knowledgeable!
Chris in service is always ready to help and assist
Brought my car in for service and I didn’t feel as if I was forgotten about after I purchased the vehicle. The associate treated me with the utmost respect and had my car ready an hour ahead of time. Get your car serviced at Tasca.
Jeff is just excellent.. His dealership is extraordinary. He found me what I wanted at a great price. He is professional and extremely knowledgeable. I will only work with Tasca Jeep in the future! Thank you
Jeff is just excellent.. His dealership is extraordinary. He found me what I wanted at a great price. He is professional and extremely knowledgeable. I will only work with Tasca Jeep in the future! Thank you
Great service !
I recently had the pleasure of working with Ali Raza at Jeep to purchase a new vehicle . He made the entire process seamless , comfortable and stress free . What really stood out was his communication, attention to detail, and willingness to answer every question along the way. I am extremely happy with my new Jeep and so grateful for all of Ali’s help!
Excellent experience! Ali was able to get the exact car I was looking to purchase. He was efficient, pleasant, and professional. Five Star Rating! Thank you!
Very helpful with finding the vehicle of my choice .Whether over the phone or in person it was a great experience.
Ali raza has to be the best sales Representative I have dealt with in 28 years of leasing Took care of me and went above and beyond to satisfy me
My honest review of Tasca Jeep in White Plains:
Usually, car places are filled with people that just want to sell a car, with little to no regard for the truth/honesty. That is not what we experienced with what I would like to call the dream team (Sofia V, Jeff M, and Joaquin). Sofia V. was phenomenal! She worked diligently to help us find the perfect vehicle for us. She never answered our questions with empty answers. If she didn't know, she would get back to us with the facts, which we truly appreciated. She listened to everything ... Read More Google - Oct 28, 2026
My honest review of Tasca Jeep in White Plains:
Usually, car places are filled with people that just want to sell a car, with little to no regard for the truth/honesty. That is not what we experienced with what I would like to call the dream team (Sofia V, Jeff M, and Joaquin). Sofia V. was phenomenal! She worked diligently to help us find the perfect vehicle for us. She never answered our questions with empty answers. If she didn't know, she would get back to us with the facts, which we truly appreciated. She listened to everything ... Read More DealerRater - Oct 28, 2026
I had a great experience working with Ali at Tasca Chrysler in White Plains! He was professional, friendly, and helpful throughout the entire process of purchasing my 2027 Chrysler Pacifica. He made everything smooth and stress-free. I highly recommend Ali to anyone looking to buy a vehicle. Thank you for the excellent service!
Walter Parker is now at Bedford Jeep in Bedford Hills, NY. I recently reconnected with Walter and told him what I needed. When I arrived my new 2026 Jeep Compass was waiting for me to test drive. The purchase was easy, and flawless. Walter has extensive product knowledge. He is patient, transparent, no pressure and straightforward. I absolutely love my new Jeep.
Alvaro Alfaro was a first rate advisor in my process. He was professional beginning to end and I had a fantastic experience at Tasca. I got the car I wanted and the information I was provided was instrumental in arriving at the car and payment plan I was looking for.
I took my truck for an oil change and they completed and did a diagnostic less then two hours.
Service was amazing and Ali was so helpful and nice
⭐⭐⭐⭐⭐
I had an outstanding experience with Ali and the entire team at Tasca Jeep! From start to finish, Ali was professional, patient, knowledgeable, and incredibly helpful. He took the time to listen to what I was looking for in my new lease, answered all of my questions, and made sure I felt comfortable and confident throughout the process.
What I appreciated most was that I never felt pressured or rushed. Ali was transparent, easy to communicate with, and genuinely focused on helping me find the right vehicle and lease that worked for me. That level of customer service makes such ... Read More Google - Oct 24, 2026
My service advisor Reinaldo was a great help.
Dominic is an excellent sales person and has great communication skills. However, the person who processes payments needs to be investigated. I put a down payment with my visa debit card and for some weird reason my receipt says I paid with a Mastercard and a different card number….
Had not used this dealership before but it was an emergency and needed their expertise. They did not disappoint. The car was fixed and back to me in less than one day. They are on my contacts and I will use them again when needed. And will recommend them highly.
Ali gave me excellent customer service. He handled every aspect of the sale very professionally. I would highly recommend you ask for Ali to handle your new car sales.
They were responsive
This was first time at a ram dealer. Service advisor Chris was courteous and listened to my concerns. He had the issue reviewed by a technician and ordered parts that arrived the next day. Service was completed as expected with little time wasted.
Well I have 2012 Jeep Grand Cherokee SRT -8 .. which is my baby! I keep her in very good condition and the Parts are harder to get and there’s not many around anymore or Techs that know the the vehicle very well either…so it’s a tuff ask sometimes .. I won’t talk bad about any other dealership .. but was very pleased and my trust level was anxiously high my mom lives in Terry Town and I needed new windshield wipers and went to the service department and they just closed but they were cool enough to open the ... Read More Google - Oct 22, 2026
Managers and workers are wierd ppl
Service Center always does great work. Had my daughter’s Jeep Compass in for routine oil change when she was home from college. They found a nail in one of her tires that almost certainly would’ve caused a flat (possibly on the highway). I’m a relieved parent!!!
Had a great experience with Ali Razza in the purchase of my 2026 Ram 1500, would highly recommend making a purchase from Ali.
Excellent service and a great experience! The staff was friendly, professional, and very helpful throughout the entire process. I truly appreciate their honesty and customer care. Highly recommend Tasca Chrysler Jeep Dodge RAM!
Ali raza. Fantastic customer service. Speed,honesty and knowledgeable.
I worked with Ali. He was honest, responsive and fair. He even came in on his day off to show me a few options. I'd do business with him again.
Good customer support and care. Good place to shop for good quality and reliable products ( Car)
Excellent team John, and Joaquin , and Dino are the best!
Ali is AMAZING!! He's patient, knowledgeable and fair!! i HIGHLY recommend him as your salesperson!!!!!
Always a good experience at Tasca, huge thanks to Jon, Joaquin, Bryan, and Rei
I’m extremely disappointed with the communication and service I received at this Jeep dealership. During my original accident repair, communication was practically nonexistent. I had to repeatedly follow up for updates about delays and backordered parts, which caused unnecessary stress and inconvenience.
Unfortunately, my experience didn’t improve on my return visit to have my tires balanced. My tires originally had stick-on wheel weights, but the technician assumed I wanted clip-on weights without asking me. They then installed clip-on weights on only one tire, without discussing the change with me.
The issue isn’t just the type of weights ... Read More Google - Oct 12, 2026
Simple and efficient process this trip to Tasca. Communication was excellent and the Jeep serviced and back the same day. Actually ready the same morning!
This dealership has quite the service department they’re excellent and they know what they’re doing
Phenomenal service at Tasca Chrysler Dodge Jeep Ram of White Plains! The customer service and communication made this an excellent experience. The team kept me updated throughout the service, explaining what was happening and how the work was progressing. I truly appreciated being kept informed without having to chase down updates. Their professionalism and attention to customer care gave me confidence that my vehicle was in good hands. Highly recommend this service department!
I had already been to 2 other dealerships and had pricing before coming here. I did my homework! They handed me a printout which indicated OVER $150 a month MORE for the EXACT same vehicle. I politely gave them the paper back and said no thank you. Then as I was walking out a guy yelled from behind the counter "We have to make money too". NOT MY $ YOU WON'T!!! Go to Rockland County Jeep for much better deal.
If I could rate zero stars I would. My daughter found her car on a tasca website here in RI. Not only did they not transport the car from white plains to RI as a decent dealership with locations in multiple states WOULD HAVE, (she had to drive from Rhode Island to White Plains to get it - why advertise it in another state then????) this car has been nothing but trouble and JUNK since the day she bought it! She didn’t even get her money worth! Still owes 2k on the loan she took out of her 401k ... Read More Google - Sep 10, 2026
The parts department is terrible. I placed an order, said they’d have it in two days. I show up three days later and they don’t have it.
I show up a week after that and the guy tells me that they still haven’t come in and that I’d have to drive to Central Ave Jeep in Yonkers if I want the parts. So naturally I express my frustration that I had to come back twice and still didn’t have the parts, and ask for my money back. The desk worker goes to get the manager.
... Read More Google - Sep 8, 2026
I showed up at 5:15 for my scheduled appointment to pick up my new-to-me used car. All that was supposed to be left was reviewing the financing, signing a few papers, and driving away.
Instead, after sitting there for over an hour, I was told there was an issue getting the car inspected, supposedly because the gas tank had been topped off too much. Later, I was given a completely different explanation—that the battery had been replaced because it was too low and the car needed to be driven to “cycle” it.
Two and a half hours later, I was ... Read More Google - Sep 4, 2026
Went to buy a Jeep grand Cherokee that is on their website We settled for a price. Went to pick up the car and they told me it needed $5000 worth of work done to it that they need to jack the price up that they can’t sell us a car for the price we settled on and would not Go through with our deal because somebody dropped the ball and didn’t put the car through service before posting it online. Now it’s posted online for 1000 less do not buy the 2014 Jeep grand Cherokee on their used website. ... Read More Google - Sep 3, 2026
1
My experience with this business has been extremely disappointing. Based on my experience, I felt ignored, disrespected, and treated unfairly throughout the process.
The manager JEFF Monninger repeatedly told me to “get with him” and that he would help resolve the issue, but that never happened. Instead, I was continually delayed and given the runaround without any meaningful resolution. It felt like I was being stalled rather than helped.
I made multiple attempts to resolve the situation directly, but my concerns were never properly addressed. Communication was poor, and I was left feeling like my time and concerns didn’t ... Read More Google - Sep 1, 2026
The dealership is very nice, clean and friendly. I had a wonderful team helping me. I almost did not go there due to an issue with the service dept. and another vehicle but after meeting Shaquan, I was fine.
They were very quick to lease me a new car….Check engine light came on after only a month and they are no longer quick about anything.
They cant fix the issue until they get approval from the parent company, and then once they get approval it takes 3-5 days to get the part.
A week later and I still have no car and no end in sight. No loaners available of course. Customer service out the window once they have you on the hook for paying a lease….terrible experience overall. Counting down the days until I no longer ... Read More Google - Aug 24, 2026
I’m very disappointed with this dealership and their lack of finance. The APR was miscalculated and it took them several hours to notify me of this
I had a pleasant experience purchasing my 2023 VW GTI from Alexander at TASCA CDJR of White Plains. Upon entering the showroom, I found it clean, neat, and welcoming, with several smiling, professional staff members greeting me at the front desk. This was a noticeable improvement over several other dealerships I had visited recently. The car I saw on their website was exactly as advertised, presented clean—and the test drive went smoothly. Negotiations with Alexander F. and his manager, Jeff M., were courteous and professional, and we worked through several meetings to agree on a fair price. After we finalized ... Read More DealerRater - Aug 23, 2026
Sales might be good - which should be a given - but Service is terrible. They had my vehicle 3 times since March (prob more) and even for 3 weeks at one time, and the techs kept saying my car was not making noise. They insisted nothing was wrong with the car. Basically, at this point they were bold face lying. I have the text messages to prove it. Because of the lying, and my car being under warranty, they were now in breach of contract. To not give myself even more of a headache, I had to take my car to ... Read More Google - Aug 18, 2026
Brian handled my master key issue professionally, made it right, and earned my trust through excellent service
Everyone there is great, except their customer service at “Service Parts”. I’ve been there twice and both times they have been unpleasant. Won’t even greet you or acknowledge your presence when waiting to just to drop off the car for an oil change. Twice the same girl (Emily), just stared at me and was on her screen. She should be working for DMV. Rena is the only one that had a more positive approach. Thank you Rena for the positive you bring to work. Tasca, your customer service at “Service” needs work.
Excellent service, Very Professional and Knowledgeable. Explained every step along the way. Very good good communication.
I own three Chrysler Pacificas, but after this nightmare experience, I will never buy or recommend a Chrysler vehicle again. My 2021 Hybrid suddenly completely shut down and refused to start. Getting it towed to the dealership was just the beginning of a massive headache. It took two full weeks just to get a major update. For three months, I was left stranded without my car while they mindlessly swapped out parts, repeatedly telling me they were just "waiting on components." They eventually had to replace the entire transmission just to get it running. While thank God it was ... Read More Google - Jul 13, 2026
Was dealing with sales rep Ali Raza who was great…. We were working on getting to a price that worked for both of us. I had to leave and it was taking very long so i told him to call me and we could continue to work on the deal… As i was walking out the general manager stood up and yelled something out trying to keep me from leaving. I explained that inwas dealing with Ali not him… i continued to walk out as i made it to the sidewalk this man came outside yelling at me like i ... Read More DealerRater - Jul 10, 2026
Rena the service rep was excellent. Kept me informed about the status of the vehicle.
I left Tasca in Elmsford today and Michelle was the woman helping me look for a new or used vehicle i was unsure if i wanted to buy my lease out or buy a used vehicle she went above and beyond walked around outside with me looking at every vehicle they had on the property it was over 100 degrees today i said to my self im gonna purchase a vehicle from her until we went inside and the sales management were so disrespectful towards talking to her like she was a child yelling at her on the floor calling her ... Read More Google - Jun 30, 2026
A coordinated effort, I had to bring my Trailhawk in for service and my Brother in Law was picking up a new 2026 Grand Cherokee....same day....., after a little snafu the sales team at Tasca put together a great deal for my brother, my other truck is in for service and they showed how when professional minds come together a resolution that benefits all parties can be found...the greater good.....kudos to Tasca for getting my Brother in Law into his new GC and.....
special Kudos to Antoine and Jacob in service, their rockstar customer treatment in service is ... Read More DealerRater - Jun 30, 2026
A coordinated effort, I had to bring my Trailhawk in for service and my Brother in Law was picking up a new 2026 Grand Cherokee....same day....., after a little snafu the sales team at Tasca put together a great deal for my brother, my other truck is in for service and they showed how when professional minds come together a resolution that benefits all parties can be found...the greater good.....kudos to Tasca for getting my Brother in Law into his new GC and.....
special Kudos to Antoine and Jacob in service, their rockstar customer treatment in service is ... Read More DealerRater - Jun 30, 2026
Wonderful helpful people, Rey nice , courteous professional people and very nice waiting room with good coffee
Was excited when I saw the new location built here by Jeep. That excitement dwindled rapidly with constant bad service on multiple occasions. I had to drop the car off three times to get a simple recall done, even after taking much time to coordinate multiple services to not have car out of service again for long. My other Jeep was supposed to be lockout pickup except they didn’t leave the keys, but car was left open. I won’t be going back and recommend trying somewhere else.
The only dealership that was able to help me. I've been to Riverdale Jeep 2x and they could not help me and told me not to come back. Took my 2p25 jeep to the dealership I bright it from and could not get any help and they couldn't figure the issue out. Took my vehilce to Central ave jeep and they couldn't find a issueand hid paper work from me. Finally I went to Tasca Jeep and they found my issue in no time. Thanks to Jacob Colon. For being honest. Listening to me as a customer ... Read More DealerRater - Jun 12, 2026
Disrespectful employees
Please do not waste your time. I cannot express how bad of an experience. This was from hiding damages on the car to changing prices to changing all types of dates telling me 10 days to get my plates and it’s been over a month telling me they’ll send me a certain amount of money and sending me less telling me they’ll get these damages fixed within three days and I was waiting for my car for over 15 days and they didn’t say a word to me telling me I don’t have to surrender my plates ... Read More Google - Jun 6, 2026
Tasca White Plains Jeep has had my car for nearly a month now (and they are telling me it will take another week- the same thing they said last week) to service a recall. I have been without a car for almost a month because they don’t have courtesy vehicles here. They don’t even offer a shuttle service or a ride or uber or something, anything- they just leave you stranded with no car. They have no problem trying to sell you stuff though.
They chat your ear off about all the different services and repairs your car ... Read More Google - May 26, 2026
I recently brought my vehicle into Tasca Chrysler Dodge Jeep Ram White Plains for a coolant hose repair, and I had a great experience from start to finish.
I worked with Reinaldo Cruz, and he was absolutely fantastic. He made the entire process smooth and stress-free. Reinaldo was professional, communicative, and ensured that the repair was handled efficiently. It’s not always easy finding a service advisor you can trust, but he truly went above and beyond to make sure everything was taken care of.
If you’re heading to Tasca for service, I highly recommend asking for Reinaldo. Thanks ... Read More DealerRater - May 12, 2026
I was initially quite happy with my purchase here, but as soon as I took my car in for it's first routine maintenance a couple months later, a substantial issue was found. Based on the CarFax history, it would be impossible that Tasca wasn't aware of the issue, but it was never mentioned to me, and ended up costing me $1200 to fix. I reached out about this and they have pretty much ignored me, so needless to say I do not recommend this place any more.
Great service. They worked hard to accommodate what I was looking for amd found a great deal for me
I brought my 2013 Jeep in to Tasca on Dec 13th to look at the air suspension and replace the engine mounts. After being told it was repaired, I picked up the Jeep on Dec 20th and drove about 3 miles to my house. The next morning, while transporting my parents to a hospital in the Bronx, I felt a massive vibration and thumping. All the lug nuts on both front wheels were loose. Very loose. I tightened and torqued them correctly myself. The next morning, the Jeep was sitting on the front tires - Airbags! What a surprise! And the "... Read More DealerRater - Apr 10, 2026
DO NOT GO HERE EVER! BEWARE! SCAMMERS! I’ve had more problems after bringing my jeep here for service than prior to, every time I picked my car up there was always something else that was broken/damaged. Emily, Brian, and the corporate service manager of Tasca, Jamie have horrible, disgusting customer service. If I could give this dealership and Tasca 0 stars I would! I brought my jeep here for service in January for a leaking rear end. They fixed the vehicle with little to no communication of what was going on with my jeep. I picked up my jeep ... Read More Google - Apr 2, 2026
Mike Salhab was my sales person. He was terrific. Helped me through the process and sat with me when the car was delivered to make sure I understood all the systems. I’d recommend going straight to his desk if you’re looking for a Jeep. Try calling him in advance to insure he’ll be around. Loving my new wrangler. Thanks Mike. Also a shout out to Frank who is one of the managers. He’s also top notch. Thanks guys. Bill Blake
Incredibly rude staff, tried to charge for something they did not do and wouldn’t return the keys unless we paid. Finally they realized they made the mistake. Will never deal with these guys again. Funny thing is that we ended up having to get the same exact thing fixed 2 months later so they clearly didn’t even do a good job.
Your sale/service representatives have to do a better job of communicating. Only time communication is salient is when you are making a purchase because they want the commission. That’s super agitating especially when I got the car from there . I ask questions all the time and they pacify you and call it a day. No reason I got the jeep from you guys but then when I call (for the last six months) no one can answer . Then mysteriously both people who assisted in my sale NO LONGER WORK THERE . The service representative told me
On the phone ... Read More Google - Mar 20, 2026
I wish my experiences over the last 7 years were as positive as others. The service contacts - Rena, Tristan, Jacob were great but the others in that room do not acknowledge you as if you are invisible. The salespeople are arrogant and condescending, could be because I am a woman. Best of luck to everybody else.
I wish my experiences over the last 7 years were as positive as others. The service contacts - Rena, Tristan, Jacob were great but the others in that room do not acknowledge you as if you are invisible. The salespeople are arrogant and condescending, could be because I am a woman. When I scheduled and appointment for service, they offered me a complimentary ride to my home in the next town. When i got there, they said they had no ride available while doing service. Best of luck to everybody else.
It has always been a pleasure dealing with folks at this dealership. I went over to them from another dealership, who shall remain nameless, and what a difference. At that time, they were at the old location on Westchester Avenue. Chris Conticchio is my go-to guy in service. He always explains what is going to be done to the vehicle, the pros and cons of doing or not doing it, and the cost. I have always felt that i could make an informed decision. Thanks Chris keep up the good work. Like anything I purchase the key, and to build ... Read More DealerRater - Mar 10, 2026
I remember 2001 I was at the Chrysler dealer walkers on. There was a gentleman that came in very upset with a bat in his skin and started swinging towards the windows and body of the cops that were in the dish a friend of mine and I restrained heavens of the police that we were doing a good deal. I need to find out everything that someone was doing con design. This is the worst service that I ever encounter and sell you a vehicle they overpriced with maintenance and then half the time don’t fix the problem. The ... Read More Google - Mar 7, 2026
